Hotone Warranty
Warranty Period:
1 year from date of original purchase
Local distributor policies may apply in some regions
Coverage:
Defects in materials or workmanship under normal use
Valid only for products purchased through authorized channels
Start of Warranty:
Begins on date of purchase (invoice/receipt and serial number required)
Exclusions:
Second-hand products
Altered, removed, or damaged serial numbers or invoices
Physical abuse (impact, drops, external damage)
Liquid damage
Improper use, incorrect connections, or faulty power supplies
Unauthorized repairs or attempted repairs
Inadequate packaging during transit
Force majeure (earthquake, fire, lightning, flood, etc.)
How to Claim:
Contact the seller or local distributor first
Provide invoice/receipt, product serial number, and issue details