Roland & BOSS Canada – Limited Warranty
Warranty Periods
Purchased before Jan 1, 2023
Digital Pianos: 10, 5, or 2 years (depends on model series)
BOSS Compact & Twin Pedals: 5 years*
Other Roland/BOSS products: 1 year*
Roland/BOSS cables: Lifetime*
Purchased on or after Jan 1, 2023
Digital Pianos: 10 years (select series) or 2 years
BOSS Compact & Twin Pedals: 5 years*
Roland Professional A/V: 3 years*
Other Roland/BOSS products: 2 years*
Roland/BOSS cables: Lifetime*
*Exceptions/exclusions may apply
Coverage
Defects in materials or workmanship under normal use
Service may include repair (with new or reconditioned parts) or replacement at Roland’s discretion
Eligibility
Original purchaser only
Product must be new and bought from an authorized Canadian Roland/BOSS dealer
Warranty valid only in Canada; non-transferable
Proof of purchase required for all claims
Not Covered
Normal wear and tear
Damage from misuse, abuse, neglect, improper setup, environmental factors, or unauthorized repairs
Shipping damage to service center
Products from unauthorized or non-Canadian sellers (including Amazon.com)
Service Process
Customer pays shipping to service center; return shipping within Canada covered if warranty applies
Contact Roland Canada Service for nearest Authorized Service Centre
Product should be packed securely, preferably in original packaging
Disclaimer
No liability for incidental, consequential, or special damages
No other warranties apply unless stated above
Rights may vary by province